Signature
Privacy policy
Your privacy is part of the trust the Signature experience is built on. We collect the data we need to run the systems, payments, and support — and we set out what it's used for here.
Last updated: 23 August 2026
1. Scope of this policy
This policy explains how Signature handles personal data when you create an account, purchase a system, use the content, or contact support. By using the platform, you confirm that you have read this policy.
2. Data we collect
- Account data: your name, email address, mobile number, and company name if you choose to add it.
- Usage data: the pages you open, your progress inside a system, and the error reports needed to run and improve the service.
- Purchase data: the product, the amount in Egyptian pounds, the payment status, and the tracking details tied to the purchase attempt.
- Support data: the messages and attachments you send in a support ticket, to the extent needed to reply and resolve the issue.
- Limited technical data: browser type, device, and the security logs needed to protect your account and enforce the two-device limit.
3. How we use your data
- Creating and verifying your account, and running the systems you have purchased.
- Processing payment, confirming the transaction, and linking access to the correct account.
- Protecting the platform from misuse, and enforcing the two-device limit per account.
- Responding to support tickets and sending necessary notices about your account or purchase.
- Measuring and improving page performance, after you consent to the marketing analytics tools.
4. Payment and service providers
Payment is handled through EasyKash using the methods available in Egypt, including Instapay, Vodafone Cash, and cards. Signature does not store full card details. The payment provider processes the data required to complete the transaction under its own policy.
We use trusted providers to run hosting, the database, email, and payments. Each provider receives the minimum data needed to perform its role.
5. Cookies and analytics
We use essential cookies for logging in and running the platform. Marketing analytics tools such as Google Analytics, Meta, and TikTok are only loaded after you consent, where the consent requirement is enabled. You can decline from the banner at the bottom of the site.
6. Sharing data
We do not sell your personal data. We may share the limited data necessary with operational providers or the competent authorities where legally required, or to protect the rights of Signature and its users and to prevent fraud.
7. Security and retention
We use access controls, security logs, and appropriate technical measures to protect data. We retain data for as long as it is needed to run your account, meet financial obligations, resolve disputes, or comply with the law, after which we delete it or make it non-identifiable wherever possible.
8. Your rights
You can ask what data is linked to your account, request corrections, or ask how it is used. Some data must be retained for a period due to financial or legal obligations. Send your request from the support page once logged in, or use the external support form if you cannot access your account.
9. Contact
For any question about privacy or your data, open a ticket from the support page. We will review the request and reply through the channel linked to your account or the email you provided.